- October 19, 2015
Greg is a Field Service Engineer at Pervacio, and is an integral part of the organization.
Greg is a US Army Veteran and has worked in multiple industries, repairing to component level, such as automotive, two-way radio, telecommunications (wireless and landline) as well as PC. He has undertaken leadership roles as Supervisor and Lead for multiple companies. He takes pride in having built a customer support department from the ground up as well as creating a repair department.
He earned an Associates of Applied Sciences in Electronics (AASE) degree from DeVry University. Therein, he studied all fields in Electronics such as Analog and Digital circuits, Telecom, Radio, Robotics and Networking.
As Field Service Engineer for Pervacio, Greg is primarily responsible for installing complete or in part Pervacio Suites, training the customer on use and providing on-site support as and when necessary. He supports multiple customers and performs certifications.
“I treat the customer as I would like to be treated. That helps keep the customer happy while removing most day-to-day challenges. Pervacio is known for its superior customer service and that’s what I try to maintain,” says Greg.